FAQ - Frequently Asked Question

The data that you shared with us is highly confidential. To keep it secure and private, we do sign an NDA – Non-Disclosure Agreement between you and our company. Later, we share the data with our employees or contractors who also have signed a legal agreement with our company. We also do use a lighter version of the database instead of a production database for local development.

We work using multiple engagement models like Fixed Cost, Time & Material, or Dedicated development. Depending on the model and the number of resources required, our rate may vary.

During the development, we will manage the source code and after receiving 100% payment, we will share it with you. You can customize it based on your needs but if some 3rd party modules are used, you can not duplicate and use them for selling purposes.

Yes, we do have a team of developers with certifications in Magento 2. We have a total of 21+ certifications with different proficiency levels.

Yes, we have an experienced team in Magento who have worked with the Adobe commerce on-premise version as well as Adobe commerce on the cloud. We have also people with certifications in Adobe Commerce cloud architecture.

We do work in Indian Standard Time (GMT+05:30) zone from 9.00 AM to 6.00 PM. However, if you need some extended support for the dedicated development on regular basis, we can accommodate that as well. We also work with the US and Mexico-based clients where the assigned project manager coordinates with them once or twice a week depending on the need.

We normally work on standard weekdays like Monday to Friday. Saturday and Sunday will be weekends.

We use the standard communication tools like Slack and, Skype for day-to-day communication. For video & screen sharing based meetings, we use the Google Meet. We have also used other tools like Microsoft team and Zoom meeting based on client requirements.

Yes, we can set up the repository like Github or Bitbucket and also manage the different environments like staging or production.

We have a Magento team who are trained in the Magento 2 development by authorized Magento trainers. All development in Magento is done based on the Magento 2 standard best practices. To ensure code quality, our tech lead level team reviews the code before pushing to the server.